Who are we:
True Potential are a market leader providing wealth management advise in pensions and investments. With over 15+ years’ experience, we are an award-winning business working with 20% of the UK’s Financial Advisors.
We have created an inclusive and empowered culture where innovation, creativity, agility, and leadership are rewarded.
By using technology to drive change, we are revolutionising wealth management and delivering innovative solutions that are built for the future, making it a dynamic and exciting place to grow your career.
The role:
Working closely with the Head of Operations, you will co-manage the Operations team within our TPA division. This includes, owning, monitoring, managing and reviewing operational policies, processes and controls on a day-to-day basis.
You will continually identify and implement efficiencies within operations, whilst supporting operational team members development through continual mentoring, coaching and empowerment.
The expectation is to maintain close working relationships and proactive coordination/resolution of queries from/with partners, vendors and other stakeholders.
About you:
Desired skills/qualities are below:
- A minimum of 3 years’ experience working in a similar regulated managerial role.
- Strong attention to detail.
- Excellent problem-solving and analytical abilities.
- Relevant level 3 industry qualification, or a commitment to studying.
Duties and responsibilities:
- Support TPA Senior Management through the production and presentation of management information, early escalation of issues and by proactively assisting in the maintenance and governance of operations and the wider teams.
- Demonstrate compliance with all relevant laws, regulations, policies and procedures, ensuring we are fully compliant and reflect industry best practice.
- Monitor, identify, escalate and assist in resolution of risk areas/issues.
- Supervise and manage timely breach/error identification, reporting, resolution and trends.
- Assist in facilitating annual due diligence undertaken by the depositary and undertaken by TPA on fund administration and internal audit requirements.
- Support TPA Senior Management and other operations team members with other functions, activities and projects as required.
- Continually promote best practice and demonstrate the principles of SM&CR.
Benefits:
- Competitive bonus.
- Company/team events throughout the year.
- Company pension contribution (increases with length of service).
- Free on-site parking.
- 33 days annual leave, including Bank Holidays (increases with length of service).
- Enhanced maternity, paternity and adoption leave.
- True Potential Rewards – Cashback on online purchases.
- True Potential Academy – Allowing our employees to develop their career within the wealth management sector.
- Refer a Friend Award.
Please note that we do not accept speculative CVs from recruitment agencies.
If you would like to apply for this role, please upload your CV and click Apply now.
Please note, we operate a blind CV policy. Please remove all names, age and gender from your CV before submitting. Failure to do so will make your application void.